Search
- Are Cancellation Terms only displayed when NonRefundable is false?
- What is the difference between SupplierRoomType and RoomType?
- The Cancellation Policy Node shown at search is empty. Why is that?
- For a location returning no search results, can you suggest what is the alternative to find the hotel codes around the location?
- Is there a limit to the number of search results that can be returned via iVectorOne?
- Is there a limit on the number of property IDs I can send at time of search?
Prebook
- Where would information such as Hotel Policy/Supplements (e.g. resort fees, taxes) appear within the iVectorOne booking journey?
- Cancellation terms can sometimes differ between the search and prebook result. Which one is correct?
- How long is a room held at the pre-booking stage before it needs to be confirmed?
Book
General FAQs
- If a supplier does not return a result at search, prebook or book, does iVectorOne retry the request?
- What is the purpose of Tokens in the booking journey?
- How can I see the supplier logs for a booking?
- How do I amend passenger information on bookings that have been made?
- How do we know which fields in the book request are mandatory and which aren't?
- What amendment functionality is available via iVectorOne?