Alan Stevens
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Recent activity by Alan Stevens-
Is there anything I need to be aware of when getting Hotelbeds credentials?
When requesting production credentials from Hotelbeds, make sure to inform them that you are connecting via intuitive / iVectorOne, and they will set up your account accordingly. If you don't menti...
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If a supplier does not return a result at search, prebook or book, does iVectorOne retry the request?
iVectorOne is a passive API, and does not poll a supplier or retry it a response is not returned from them.
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How long is a room held at the pre-booking stage before it needs to be confirmed?
Rooms are not held at prebook, the room only gets held at book, so it's possible that a room can be sold out if the gap between prebook and book is a large one. This behaviour is followed by all su...
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Can I request Expedia package rates and hotel only rates in the same request?
You can't. There's quite a few supplier parameters that need to be configured in order for Expedia to work via iVectorOne (Expedia can tell you what these are in the first instance!) As the account...
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Does iVectorOne have the ability to apply certain health and safety or image sizing criteria to supplier content?
iVectorOne doesn't control what content data is collated from the supplier. The approach will be to store the content/images locally and discard content or property data based on the rules that you...
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What is the reservation timeout value that iVectorOne uses?
120 Seconds
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What is the purpose of Tokens in the booking journey?
Booking / room booking tokens are base 92 strings of supplier data that the API uses throughout the booking process to be able to complete the booking with the supplier. Basically, information that...
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A Booking was made, but a confirmation email wasn't sent
iVectorOne will not send an email confirmation on completion of a Booking. This will come from the supplier. Although iVectorOne should indicate if the booking was successful or not via the API res...
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A Cancellation was successfully made, but I did not get an email confirmation
iVectorOne will not send an email confirmation on cancellation. This will come from the supplier. Although iVectorOne should indicate if the cancellation was successful or not via the cancellation ...
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AvailableRooms shows 0 in the search response
When performing a search, you might see 0 showing for the AvailableRooms node in the search response. This field shows you the maximum number of rooms that are available to book. Only rooms with av...