Do you commit to the SLAs? What are the penalties if you fall outside of them? Natalie Clarke 04 October 2022 13:43 We aim to work well within the stated SLA, but there are no service credits (currently) if we were to fall outside of them. Related articles What happens with bookings that are made that are subsequently cancelled? Do I need to take all of your property IDs and manually link them with each supplier's content I wish to use?